Privacy Policy
This Privacy Policy was last updated on January 01, 2025.
What does this policy cover?
Welcome to MindFeed, the online and mobile service of MindFeed Inc. (“MindFeed,” “we,” or “us”). Our Privacy Policy explains how MindFeed and its affiliates collect, use, disclose, and protect information that applies to our memory organization platform (the "Service"), and your choices regarding the collection and use of your information. Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use. If you do not want your information processed in accordance with this Privacy Policy in general or any part of it, you should not use our Service. This policy applies to all users of the Service.
Summary: Summary: Welcome, here is our policy on privacy. This policy sets out how MindFeed collects and uses the information that we collect about you when you use the Service. This policy also explains the choices that you can make about the way that we use your information.
1. Information we collect
When you use MindFeed, we collect different types of information to ensure the proper functioning of our services and to enhance your user experience. When you create an account, we collect basic personal details such as your name and email address. This allows us to identify you and provide you with secure access to our platform. Additionally, we collect content you add to MindFeed, such as memos and collections, to enable you to organize and manage your information effectively. We also gather technical data, including your IP address, device type, and usage logs. This helps us optimize performance, troubleshoot issues, and improve the overall stability and security of our platform.
Summary: Summary: We collect info about you that you choose to give us, for example when you register an account, use the Service or otherwise interact with us.
2. Sharing your information
We use the information we collect to operate, maintain, and improve MindFeed. Your personal data helps us ensure that you have a seamless and personalized experience on our platform. By analyzing how you interact with the Service, we can enhance its functionality, optimize performance, and introduce new features that align with user needs. We also use your data to communicate with you, whether to send important updates about our Service, respond to support requests, or provide personalized recommendations. These communications may include security alerts, technical notices, or feature updates to improve your experience.
Security is a key priority, and we use collected data to detect, prevent, and respond to fraudulent activities or unauthorized access attempts. By monitoring usage patterns and applying security protocols, we work to keep your data safe and ensure compliance with applicable legal and regulatory requirements.
Security is a key priority, and we use collected data to detect, prevent, and respond to fraudulent activities or unauthorized access attempts. By monitoring usage patterns and applying security protocols, we work to keep your data safe and ensure compliance with applicable legal and regulatory requirements.
Summary: Summary: MindFeed uses information about you for different reasons, including to provide, customize and improve the Service.
3. Data Sharing
We are committed to protecting the confidentiality of your personal data. However, there may be situations where it is necessary to share your information with third parties. Here are the cases in which we may share your data:
Sharing Memos via a Public Link
It is important to note that if you choose to share a memo via a public link, it may be accessible to anyone who has the link. While we do our best to protect your privacy, we cannot guarantee the confidentiality of memos shared publicly.
Therefore, we advise you not to include sensitive information in memos that you share publicly, such as:
Please exercise caution when choosing to share a memo in this way
- For the proper functioning of the service: To ensure the quality and continuity of our service, we may need to share certain information with technical service providers, hosting companies, or subcontracting partners who help us manage the app’s infrastructure and improve the user experience. These parties can only use your data to the extent necessary for the provision of their services and are required to maintain the confidentiality of the data.
- To comply with legal obligations or respond to government requests:In certain circumstances, we may be required to share your information with public authorities or government bodies, if required by law, a legal procedure, or to comply with applicable regulations.
- With your explicit consent: When you give us your explicit consent, we may share your personal data with specific third parties for particular reasons, such as sending you offers or relevant communications.
Sharing Memos via a Public Link
It is important to note that if you choose to share a memo via a public link, it may be accessible to anyone who has the link. While we do our best to protect your privacy, we cannot guarantee the confidentiality of memos shared publicly.
Therefore, we advise you not to include sensitive information in memos that you share publicly, such as:
- Passwords or login credentials
- Banking details or credit card information
- Sensitive personal information (e.g., social security number, full address)
- Medical details or health information
Please exercise caution when choosing to share a memo in this way
Summary: Summary: We may share your data with third parties for service functionality, legal compliance, or with your consent, and advise caution when sharing sensitive information via public links.
4. How we transfer, store and protect your data
Your information collected through the Service will be stored and processed in Australia, the United States, France, and any other country where MindFeed or its subsidiaries, affiliates, or service providers operate or employ staff or contractors. We may transfer the information we collect about you, including personal information, to affiliated entities and other third parties across borders, from your country or jurisdiction to other countries or jurisdictions around the world.
As a result, your data, including personal information, may be transferred to countries or jurisdictions that may not offer the same level of data protection as your own. However, we take steps to ensure that your information remains protected wherever it is stored and processed, in accordance with applicable laws.
By using the Service, you consent to the transfer of your information to the United States, France, Australia, or any other country where MindFeed or its parent company, subsidiaries, affiliates, or service providers maintain facilities, and to the use and disclosure of your information as described in this Privacy Policy.
As a result, your data, including personal information, may be transferred to countries or jurisdictions that may not offer the same level of data protection as your own. However, we take steps to ensure that your information remains protected wherever it is stored and processed, in accordance with applicable laws.
By using the Service, you consent to the transfer of your information to the United States, France, Australia, or any other country where MindFeed or its parent company, subsidiaries, affiliates, or service providers maintain facilities, and to the use and disclosure of your information as described in this Privacy Policy.
Summary: Your information may be stored and processed across multiple countries, including Australia, the US, and France, and may be transferred to jurisdictions with different data protection laws.
5. Keeping your information safe
Your information collected through the Service will be stored and processed in Australia, the United States, France, and any other country where MindFeed or its subsidiaries, affiliates, or service providers operate or employ staff or contractors. We may transfer the information we collect about you, including personal information, to affiliated entities and other third parties across borders, from your country or jurisdiction to other countries or jurisdictions around the world.
As a result, your data, including personal information, may be transferred to countries or jurisdictions that may not offer the same level of data protection as your own. However, we take steps to ensure that your information remains protected wherever it is stored and processed, in accordance with applicable laws.
By using the Service, you consent to the transfer of your information to the United States, France, Australia, or any other country where MindFeed or its parent company, subsidiaries, affiliates, or service providers maintain facilities, and to the use and disclosure of your information as described in this Privacy Policy.
As a result, your data, including personal information, may be transferred to countries or jurisdictions that may not offer the same level of data protection as your own. However, we take steps to ensure that your information remains protected wherever it is stored and processed, in accordance with applicable laws.
By using the Service, you consent to the transfer of your information to the United States, France, Australia, or any other country where MindFeed or its parent company, subsidiaries, affiliates, or service providers maintain facilities, and to the use and disclosure of your information as described in this Privacy Policy.
Summary: MindFeed uses Google, Facebook, and Apple for authentication and takes steps to protect your data, but cannot guarantee its security, especially regarding third-party services.
6. How long we keep your information
Following the termination or deactivation of your user account, MindFeed will retain your profile information and User Content for a commercially reasonable period, and as long as we have a valid purpose to do so. Specifically, MindFeed will retain your information to comply with legal obligations, audit requirements, and for backup and archival purposes.
Summary: MindFeed will retain your profile information and User Content for a reasonable period after account termination, to comply with legal obligations and for backup purposes.
7. Links to other websites and services
Following the termination or deactivation of your user account, MindFeed will retain your profile information and User Content for a commercially reasonable period, and as long as we have a valid purpose to do so. Specifically, MindFeed will retain your information to comply with legal obligations, audit requirements, and for backup and archival purposes.
Summary: MindFeed is not responsible for third-party websites or services linked from the app, and interactions with them are subject to their own policies.
8. Additional information for users in Europe
This section of the policy applies to MindFeed users located in the European Economic Area (EEA), Switzerland, or the United Kingdom (UK). MindFeed processes your personal data in accordance with European laws and regulations, including the General Data Protection Regulation (GDPR) and UK General Data Protection Regulation (UK GDPR).
(a) Controller's Details
For the purposes of the GDPR and UK GDPR, MindFeed Pty Ltd is the controller of your personal data. MindFeed Pty Ltd’s registered address is at 17 Cliff Street, Manly, NSW, 2095, Australia and we can be contacted using the details provided in section 11 below “How to contact us” heading.
In certain circumstances, we may process personal data as a processor on behalf of our customer. MindFeed’s Terms of Use outline the circumstances in which we process personal data as a processor. In such cases, the customer is responsible for the processing of your personal data, and our processing will be governed by the terms of the Data Processing Addendum entered into with the customer. If you have questions about how your personal data is handled by a customer, you should contact the relevant customer and refer to their separate privacy policies.
(b) Legal Bases for Processing
If you are located in the EEA, Switzerland, or UK, we need a lawful basis to collect, use, and disclose your personal data as a controller. The lawful basis will depend on the information concerned and the context in which it is processed.
Generally, MindFeed will collect and use your information as follows:
If you have consented to the use of your information, you can withdraw that consent at any time. You can withdraw your consent by emailing [insert email] or adjusting your privacy settings.
If we use your information for legitimate interests, you have the right to object. However, this may affect your experience with the Service.
(c) Cross-border Transfers of Information
By signing up, you acknowledge and agree that MindFeed Pty Ltd (based in Australia) will receive and process your personal data. We may transfer your data to other countries where our affiliates and service providers are located. Some of these countries may have data protection laws that are different from your country (and may not offer the same level of protection).
For users in the EEA, Switzerland, or UK, if we transfer your personal data to third-party service providers outside of Europe, and those countries do not have an adequacy decision from the European Commission, UK, or Swiss authorities, we will require those third parties to enter into an agreement that provides appropriate safeguards for your data. These safeguards include the use of EU Model Clauses and the UK International Data Transfer Addendum.
(a) Controller's Details
For the purposes of the GDPR and UK GDPR, MindFeed Pty Ltd is the controller of your personal data. MindFeed Pty Ltd’s registered address is at 17 Cliff Street, Manly, NSW, 2095, Australia and we can be contacted using the details provided in section 11 below “How to contact us” heading.
In certain circumstances, we may process personal data as a processor on behalf of our customer. MindFeed’s Terms of Use outline the circumstances in which we process personal data as a processor. In such cases, the customer is responsible for the processing of your personal data, and our processing will be governed by the terms of the Data Processing Addendum entered into with the customer. If you have questions about how your personal data is handled by a customer, you should contact the relevant customer and refer to their separate privacy policies.
(b) Legal Bases for Processing
If you are located in the EEA, Switzerland, or UK, we need a lawful basis to collect, use, and disclose your personal data as a controller. The lawful basis will depend on the information concerned and the context in which it is processed.
Generally, MindFeed will collect and use your information as follows:
- Contractual necessity: We need your information to provide the Service and fulfill our obligations to you under our Terms of Use. This includes account creation, resolving issues, obtaining payments, and providing access to your data.
- Legitimate interests: It is necessary for our legitimate interests, for example, to improve our Service, provide relevant marketing messages, display ads, track effectiveness, analyze usage data, and enhance the Service through research and development.
- Consent: You consent to us, and our third-party partners, using your information for certain purposes, such as marketing or machine learning related to your User Content.
- Legal obligations: It is necessary to comply with legal obligations, such as responding to law enforcement requests or retaining data for record-keeping.
If you have consented to the use of your information, you can withdraw that consent at any time. You can withdraw your consent by emailing [insert email] or adjusting your privacy settings.
If we use your information for legitimate interests, you have the right to object. However, this may affect your experience with the Service.
(c) Cross-border Transfers of Information
By signing up, you acknowledge and agree that MindFeed Pty Ltd (based in Australia) will receive and process your personal data. We may transfer your data to other countries where our affiliates and service providers are located. Some of these countries may have data protection laws that are different from your country (and may not offer the same level of protection).
For users in the EEA, Switzerland, or UK, if we transfer your personal data to third-party service providers outside of Europe, and those countries do not have an adequacy decision from the European Commission, UK, or Swiss authorities, we will require those third parties to enter into an agreement that provides appropriate safeguards for your data. These safeguards include the use of EU Model Clauses and the UK International Data Transfer Addendum.
Summary: MindFeed processes personal data in compliance with GDPR and UK GDPR for users in the EEA, UK, and Switzerland, with cross-border data transfers subject to appropriate safeguards.
9. Additional information for users in the United States
This section of the policy applies to MindFeed users located in the United States. MindFeed processes your personal data in accordance with applicable U.S. laws and regulations, including relevant privacy laws such as the California Consumer Privacy Act (CCPA), if applicable.
(a) Controller's Details
For the purposes of U.S. data protection laws, MindFeed Pty Ltd is the controller of your personal data. MindFeed Pty Ltd’s registered address is at 17 Cliff Street, Manly, NSW, 2095, Australia, and we can be contacted using the details provided in section 11 below “How to contact us” heading.
In certain circumstances, we may process personal data as a processor on behalf of our customer. MindFeed’s Terms of Use outline the circumstances in which we process personal data as a processor. In such cases, the customer is responsible for the processing of your personal data, and our processing will be governed by the terms of the Data Processing Addendum entered into with the customer. If you have questions about how your personal data is handled by a customer, you should contact the relevant customer and refer to their separate privacy policies.
(b) Legal Bases for Processing
If you are located in the United States, we process your personal data for several lawful reasons, including:
If you have consented to the use of your information, you can withdraw that consent at any time. You can withdraw your consent by emailing [insert email] or adjusting your privacy settings.
(c) Cross-border Transfers of Information
By signing up, you acknowledge and agree that MindFeed Pty Ltd (based in Australia) will receive and process your personal data. We may transfer your data to other countries where our affiliates and service providers are located. Some of these countries may have data protection laws that are different from those in the United States (and may not offer the same level of protection).
For users in the United States, if we transfer your personal data to third-party service providers outside of the U.S., we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws, including using standard contractual clauses, as required.
(a) Controller's Details
For the purposes of U.S. data protection laws, MindFeed Pty Ltd is the controller of your personal data. MindFeed Pty Ltd’s registered address is at 17 Cliff Street, Manly, NSW, 2095, Australia, and we can be contacted using the details provided in section 11 below “How to contact us” heading.
In certain circumstances, we may process personal data as a processor on behalf of our customer. MindFeed’s Terms of Use outline the circumstances in which we process personal data as a processor. In such cases, the customer is responsible for the processing of your personal data, and our processing will be governed by the terms of the Data Processing Addendum entered into with the customer. If you have questions about how your personal data is handled by a customer, you should contact the relevant customer and refer to their separate privacy policies.
(b) Legal Bases for Processing
If you are located in the United States, we process your personal data for several lawful reasons, including:
- Contractual necessity: We need your information to provide the Service and fulfill our obligations to you under our Terms of Use. This includes account creation, resolving issues, obtaining payments, and providing access to your data.
- Legitimate interests: We may use your information for legitimate interests such as improving our Service, sending marketing messages, displaying ads, tracking effectiveness, analyzing usage data, and enhancing the Service through research and development.
- Consent: You consent to us, and our third-party partners, using your information for specific purposes, such as marketing or machine learning related to your User Content.
- Legal obligations: We may need to process your information to comply with legal obligations, such as responding to law enforcement requests or retaining data for record-keeping purposes.
If you have consented to the use of your information, you can withdraw that consent at any time. You can withdraw your consent by emailing [insert email] or adjusting your privacy settings.
(c) Cross-border Transfers of Information
By signing up, you acknowledge and agree that MindFeed Pty Ltd (based in Australia) will receive and process your personal data. We may transfer your data to other countries where our affiliates and service providers are located. Some of these countries may have data protection laws that are different from those in the United States (and may not offer the same level of protection).
For users in the United States, if we transfer your personal data to third-party service providers outside of the U.S., we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws, including using standard contractual clauses, as required.
Summary: Summary: MindFeed processes user data in compliance with U.S. laws and ensures appropriate safeguards for cross-border data transfers.
10. Changes to this Policy
We may update this policy periodically to reflect our current practices and ensure compliance with applicable laws. When we make changes to this policy, we will update the "Last Updated" date at the top of this page. If we make significant changes to how we collect, use, store, or share your personal information, we will notify you by sending an email to the address associated with your MindFeed account. We recommend checking this page regularly to stay informed of any updates.
Summary: We won’t make any major changes to our Privacy Policy without giving notice – but it’s still a good idea to visit this page every now and then.
11. How to contact us
If you have any questions about this Privacy Policy or the Service, or wish to make a complaint please contact us at:
Email: support@mindfeed.app
Email: support@mindfeed.app
Summary: We care about your privacy and are more than happy to respond to any of your questions.